Returns done right, every single time.
Item-level refund selection, smart price calculation, and warranty returns — a bulletproof workflow from start to finish.
Surgical Selection.
Select exactly which items to return, adjust quantities, and set specific refund amounts per item within a single modal. The system auto-calculates tax and prevents over-refunding.
$102.98
-$89.99
✓ AUTO
Disposition Tracking.
Choose exactly what happens to every returned part. Whether it goes back to stock, gets written off as damaged, or sent to a vendor for RMA, your inventory reflects reality instantly.
Bulletproof Accountability.
Quick Return Search
Search by ticket number or customer name to find returnable tickets instantly without digging through history.
Linked Warranty
Create warranty return tickets linked directly to the original repair. Track redos without losing the service history.
Payment Audit Log
See every payment method used on the original ticket before issuing a refund for total financial accountability.
Manual Refunds
- X
Full-ticket refunds even when one item is the issue - X
Manual tax math leads to calculation errors - X
No linked history for warranty redos
With Refunds System
- ✓
Surgical, item-level refund selection - ✓
Automated Waterfall tax calculation - ✓
Warranty returns linked to original repair