Ticket Assignments
The right ticket, to the right tech.
Real-time assignment notifications push new tickets to technicians the moment they’re assigned. No shouting across the shop—just a badge, a click, and they’re working.
Instant Team Sync.
Assign tickets to any technician in your shop or across different locations instantly. Every technician stays in their high-speed flow with dedicated assignment badges.
🔔 Live Badges
⚡ 1-Click Ticket Open
📍 Cross-Location Assignment
👁️ Auto-Mark as Viewed
Connected Workflows.
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Multi-Store Sync
Downtown screen repair? North store iPad specialist? Assign tickets to anyone in your network instantly.
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Auto-Mark as Viewed
Notifications clear themselves once the ticket detail is opened. Zero badge maintenance for your technicians.
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Cross-Module Integration
Assignments tie directly into the visual ticket board and detail modals. Alert to action in a single tap.
Without Assignments
- ✗ Shouting across the shop
- ✗ Sticky notes and group texts lost
- ✗ Searching the board for your name
With Gadget Groove
- ✓ Instant badge notification
- ✓ 1-Click to open full ticket
- ✓ Automatic notification clearing