Quality Control
Track every comeback.
The Re-service Queue tracks devices pulled from stock that need re-servicing or refurbishment. Monitor condition, cost, and turnaround to keep your quality standards high.
Rework Management.
When a device comes back or stock fails quality inspection, it enters the Re-service Queue. Track it from identification through refurbishment until it’s back on the shelf.
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Device Tracking: Track by device name, serial number, or IMEI.
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Condition Logging: Record device condition grade at time of re-service entry.
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Cost Tracking: Track the cost of re-servicing each device for accurate margins.
Queue Columns
DeviceiPhone 13 Pro
Serial / IMEI353456…345
ConditionGrade B
Cost$45.00
Pulled DateMay 4, 2026
Quality Assurance.
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Searchable Queue
Search across device name, serial number, or IMEI to find any device in the re-service pipeline.
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Return to Stock
Once refurbishment is complete, move devices back to active inventory with updated condition grades.
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Margin Protection
By tracking re-service costs, you maintain accurate margins on refurbished inventory.