Put your marketing on autopilot.
Trigger SMS messages automatically when repair tickets change status, give customers 24/7 access to their live repair portal, and launch targeted bulk campaigns to drive repeat business.
Review Generation.
Turn every happy repair into a 5-star review. Set an automation to fire 24 hours after a ticket is closed, sending a thank-you text with a direct link to your Google or Yelp profile.
“Hi {customer_name}, thanks for choosing us! How was your repair? Leave us a review here: {review_link}”
Live Repair Portal.
Reduce phone calls by giving customers 24/7 status access. Every automated SMS includes a secure link where they can see their device status, technician notes, and photos live.
Campaign Intelligence.
Smart Audience Filters
Stack multiple filters for recency, spend, and store credit. Target high-value users or win back lapsed customers with zero effort.
Full Send Audit
Every sent campaign is logged with detailed history—including recipient lists, delivery timestamps, and the specific message body delivered.
Segment Analytics
Visualize your base with segment doughnut charts and spend distribution bar charts before you ever hit send.
Manual Outreach
- X Manual texts for every update
- X Lapsed customers go forgotten
- X Promos sprayed to entire list
With Gadget Groove
- ✓ Auto-SMS on status changes
- ✓ Targeted ROI-driven segments
- ✓ Automated review generation