Core Feature
Text customers right from your POS.
Built-in 2-way SMS powered by Twilio. Send repair updates, appointment reminders, and promotions — all from one shared inbox.
Powered By
2-Way Conversations.
A familiar chat interface your team already knows how to use. Customers text back and replies appear instantly in your workspace.
💬 Instant Replies
🔔 Real-Time Alerts
👥 Shared Team Access
📱 Mobile Ready
Professional Outreach.
📋
Shared Team Inbox
Every conversation in one place. Search by name, filter by unread, and pick up where anyone left off.
📢
Promotions & Outreach
Run flash sales, announce new services, or send seasonal promotions straight to your customer list.
🔧
Repair Status Updates
Notify customers the moment their repair is done — no more phone tag. Texts link directly to ticket status.
Manual Texting
- ✗ Texting from personal phones
- ✗ No team visibility into chats
- ✗ Manual updates for every repair
Gadget Groove SMS
- ✓ Official business number
- ✓ Shared team inbox & history
- ✓ Automated status notifications